Introduction. The socializing influence of parents, the so-called significant others, is essential for shaping a person, the way they function in society, and the proper performance of their social roles (Modrzewski, 2012; Szacka, 2003). This influence is possible thanks to the relationship between parents and children during their performing parental authority, that is, caring for the child, and mutual contact which shapes both sides of the relationship. In the case of a marriage, or informal relationship, breakdown, and a conflict between the parents, it is necessary to properly regulate contacts between the child and the parent leaving home, considering the best interest of the child (Fagan, Churchill, 2012). It is possible thanks to the use of mediation. Aim. The aim of the work is to show the importance of parent-child contact in the process of the socialization of the child as well as the educational and supportive role of the mediation institution, consisting in the active and responsible participation of parents in regulating contacts with the child. Materials and methods. The publications, statistical data, and legal acts regulating the issue of the importance of contacts between parents and the child for the proper course of the child’s socialization process, and the role of mediation in the regulation of parental contacts in a situation of parental conflict, were examined. Results. Previous experience shows that mediation gives conflicted parties (the child’s parents) an influence on shaping their situation, facilitates reaching a mutually satisfactory agreement in the field of care and contact with the child, becoming an alternative to formalized court proceedings. Mediation proceedings contain an educational element that teaches the child’s parents to actively participate in making decisions about their child and taking responsibility for them, allowing for a joint consensus-based search for the best solutions.